We're here to help. Find answers to common questions below, or reach out directly.
No. All data is stored on your device. TinnitusRecord works fully offline and never contacts external servers.
Yes — tap the share icon in the History tab or go to Settings → Export Report. You'll get a plain-text summary you can share or save anywhere.
Yes. Background audio is enabled. The sound continues when the screen locks or you switch apps.
In the History tab, swipe left on any row and tap Delete.
Go to Settings → Danger Zone → Clear All Data. This is permanent and cannot be undone.
TinnitusRecord does not use iCloud sync. Data lives only on your device. Use the export feature to keep a manual backup.
If you have a question not covered here, found a bug, or have a feature request, email us:
We read every message and typically reply within 1–2 business days.
TinnitusRecord is a personal tracking tool, not a medical device. It does not provide medical advice or diagnosis. Please consult a qualified audiologist or ENT specialist for any hearing-related concerns.